We require that all vaccinations be sent via email or fax at least 24 hours prior to your appointment or boarding stay with us. We will no longer being accepting vaccinations the day of appointments. If we do not receive vaccinations prior to your appointment, it may be canceled.
We require Rabies, Bordetella, DHPP for dogs and FVRCP and Rabies for cats. Rabies is required by SC law to always be up to date. The ONLY exception is if your pet cannot receive a certain vaccination for medical reasons, which we need vet confirmation of. There is NO other exception.
If your pet is not up to date we WILL NOT provide services and your pet will not be boarded. If your pet does not have the Bordetella vaccination you will need to sign a waiver stating so and that you are aware that it is possible for them to catch a cough during their stay.
Vaccinations need to have been administered a full 24 hours before services or boarding to insure that they do not have a reaction to their vaccination.
We try our hardest to make sure to notify pet parents that vaccinations are due or expired but we also recommend that you always check them before any appointment or stay with us to be sure.
If your pet has been diagnosed with heartworms or going through heartworm treatments they cannot be groomed or boarded unless they have a vet clear them for the service. Boarding or grooming while your pet has heartworms can cause and create a stressful situation that increases the heart rate and can result in death. We take this very seriously and will not provided services until we have a vet clearing.