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Matting Disclosure

One of the common issues most groomers come across during the grooming process is severe matting throughout the pets coat. Pets with matted coats need extra attention during their grooming session. Mats left in a pet's coat only grow tighter, and can strangle the pet's skin, or eventually tear it open.


Bed, Bath & Biscuits LLC does not wish to cause serious or undue stress or pain to your pet, and will NOT continually de-mat your pet for you.  Mats can be very difficult to remove, brushing them out is an extremely long/painful process and may require the pet to be shaved. We will call if we deem that necessary.  Removing a heavily matted coat includes risks of nicks, cuts or abrasions due to warts, moles or skin folds trapped in the mats and the closeness of the mats to your pets skin.


Heavy matting can also trap moisture and urine near the pet's skin allowing mold, fungus or bacteria to grow, causing skin irritations that existed PRIOR to the grooming process.  Torn skin from mats can also harbor maggots.  After effects of mat removal procedures can include itchiness, skin redness, self-inflicted irritations or abrasions and failure of the hair to re-grow.  Shaved pets are also prone to sunburn and should either have sunscreen applied daily or should be kept out of the sun until the hair grows sufficiently to protect the skin.  In some cases pets may also exhibit brief behavioral changes.


PREVENTION is the best defense against matting by scheduling regular grooming appointments for brush-outs, haircuts, or making sure to brush your pet all over regularly at home.  If your pet is matted you will be required to sign a matted coat waiver and if after the matting process your pets skin becomes irritated, Bed, Bath & Biscuits LLC is NOT liable. Nor are we or our groomer liable for any vet cost that may occur from skin issues due to matting. We reserve the right to refuse service if your pet comes in matted regualry or your wishes for your pet are unrealistic, considered harmful due to the condition of the pets coat and/or skin prior to the grooming process. 

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